Moor View Touring Park Cancellation Plan Terms and Conditions
(please note this does not apply to lodge bookings)
Who is Eligible
Anyone who books a pitch at moor view touring park.
How do I apply for this cover?
You don’t have to..Anyone who books at moor view touring park gets this.
Whats the cost of this plan?
Where’s the small print?
The small print is below, and should be read in full.
What will happen if I cancel?
If you cancel your booking up to 7 days before your arrival date, you will get a full refund of all monies paid to Moor View. (no strings, no conditions, no questions, no secret clause that we did not tell you about, no one in a call center (or anywhere else) saying “we have changed out terms since your booking” or “you should have let us know in writing” etc etc etc, you just get a full refund)
If you cancel within 7 days of your arrival date, then you lose your money paid. (now that’s the real small print)
What are the qualifying reasons covered under Moor Views Cancellation Plan?
Any reason at all… not in any way limited to.
The death, illness, feeling a bit under the weather, feeling ok but could be better, feeling absolutely fine but deciding to cancel your holiday.
Admission to a hospital as an in-patient, out-patient or not really being admitted to hospital at all but going to the doctors, including making an appointment to see a doctor, or going to the dentist, thinking of going to the dentist, having a little bit of toothache but thinking it will probably pass.
You or a person in your party or a friend or relative being required for compulsory jury service in a Court of Law or any person in your party who has ever thought about being a member of a jury or you or a member of your party not being required for compulsory jury service in a Court of Law but has watched Gregory pecks arguably best film, “to kill a mocking bird”.
Other Touring Park Terms and conditions.
Specific Pitches or Pitches booked “together”:
Where guests book specific pitches or pitches together, short of an act of god, they will be in the agreed pitch.
Not a prayer. a three-year-old is not an adult neither is a 17-year old, and if I am honest I would say a 30-year-old also isn’t an adult either,
We insist that guests are conscious of others and pay due consideration to their level of noise.
Commercial Type Vehicles:
Pretty happy with these.
Caravan and Vehicle Alarms:
Don’t even think about it, other people are here for peace and quiet.
The toilets and showers are cleaned daily between 10.30am – 11.30am. using the loo is not a problem to us at any time but you mind come accross a lady with a mop and mop bucket during this time
Leaving dogs unattended:
Some people don’t get it that when they leave their dogs in their caravans, 10 mins after they have gone the dogs start to whine, as soon as they come back the dogs are quiet and do they don’t realise that others have been inconvenienced. please please do not leave your dogs unatended
Holiday Lodge Park Bookings Terms and conditions.
TERMS AND CONDITIONS (Please read in full)
Prices include: Gas Central Heating, Electric, bed linen and towels.
1: Arrivals between 2.00pm and 5.00pm only, please. The properties are
available for occupation from 2:00 pm on the day of arrival and must be
vacated by 10:00 am on the day of departure.
2: Bookings made more than 56 days before arrival a deposit of 1/3rd of
the total rent is payable on booking. For bookings made less than 56
days before arrival the full rent is payable on booking together with
the security deposit.
Confirmation will show your booking details and the balance of your
total holiday cost. The balance must be received by us no less than 56
days before your arrival date at the property. If you book less than 56
days before your arrival date, payment of your total holiday cost is due
straight away. For properties booked less than 21 days before your
arrival date your booking must be paid for in full by debit or credit
card or cash – cheques not accepted. We will ask for your card details on
arrival, to hold a £50.00 security deposit against damage and breakages.
3: Payment for Outstanding Balance. Please note, once confirmation of
booking has been issued, you are liable for the total rent. The balance
of rent must be paid at least 56 days before arrival without further
demand. Upon receipt of final balance, acknowledgement of the balance
payment will detail arrangements for access to the property. If any
payment due in relation to your booking is not paid by the appropriate
date, then we are entitled to assume that you wish to cancel your
booking. In this case, we will be entitled to keep all deposits paid or
due at that date.
4: Cancellations. If you have to, or wish to cancel your booking; you
must telephone Moor View on the number shown on your booking
confirmation as soon as possible. The day we receive your telephone
notification of cancellation is the date on which your booking is
cancelled – we will not accept cancellations left via answer phone message.
Number of days before arrival date that notification of cancellation is
71 plus days – Full refund of all monies paid minus £25.00 cancellation
57 – 70 days Deposit monies paid.
56 days or less Total cost.
5: Pets. We allow pets – two well-behaved dogs only please at a charge
of £25.00 per dog per week. Animals must never be left unattended at the
property. Animals should not be allowed in the bedrooms or on the
furniture and must be kept under control at all times. Well behaved dogs
are welcome at Moor View. We expect owners to have full control of their
dogs at all times; dogs must be kept on a lead and not allowed to roam
freely. You are liable for any damage caused by your dog, any harm that
it may cause to any person and for the safety of the dog while it is at
Moor View. Please consider others – dogs must not be allowed to bark.
6: Specific Requirements: Everything is provided for use, however, if you
have any specific needs, please check with us before making your booking
to ensure that your requirements are covered.
7: Equipment Failure: Every effort is made to ensure all items of
equipment described and supplied are in good working order; however no
guarantee is given or liability accepted if any Breakdown occurs.
Repairs are always affected as soon as possible, although inevitably
delays do occur.
Legal requirements for guests to observe when staying at Moor View:
8: Guests shall not do or suffer to be done in or upon the property any
act or thing which may be a nuisance, damage or annoyance to other
occupiers of any adjoining premises.
9: Guests will preserve the furniture in the premises from being
destroyed or damaged and will keep the furniture in a clean and sanitary
condition. The guest will pay to Moor View Lodges the value of all
objects of furniture or household effects lost, destroyed or damaged
beyond repair, further payment will be required if the total of the
security deposit does not cover the total cost of repair or replacement
of damaged property.
10: The personal belongings of the guest are the complete responsibility
of the guest and no liability can be accepted for any loss or damage.
Any articles left by the guest can be forwarded upon receipt of a minimum
handling fee of £10.00.
11: Properties are equipped and offered for the number of persons stated
on the website and parties in excess of these numbers cannot be accepted.
12: The property and all equipment, utensils, etc. must be left clean
and tidy at the end of the stay and the guest will deliver up the
property in a state consistent with the due performance of the obligations
of the guest herein contained. Should it be found that an excessive
amount of cleaning is required a charge will be made.
13: Security Deposit. We will hold your card details as a Security
Deposit. The deposit is held in lieu of the obligations set
out in Point 14 above and deductions will be made where applicable.
14: Moor View Lodges reserve the right to terminate the stay immediately
if any of the above conditions are not observed.
15: Bookings accepted at the discretion of Moor View Lodges.
16. Bookings are not deemed to be confirmed or accepted until Moor View
Lodges confirm the booking by email or letter, and the required deposit
is received and cleared in full.
17. In the very unlikely event that a Property is withdrawn by an Owner,
for reasons out of the control of the Agency (e.g. by fire, sale etc.)
the Tenancy shall be cancelled and the rent paid shall be refunded. The
Tenant shall not be entitled to any further damages although every
effort will be made to offer a suitable alternative for the dates chosen.